Why is the Camera Icon Gray in the Messages App on My iPhone 7?

Is the camera icon in your Messages app grayed out, or do you tap it and nothing happens? This is usually an indication that the MMS Messaging feature is currently disabled on your device. Your iPhone 7 uses the MMS capabilities of the device when you need to send a picture or video along with an SMS message so, if that option is currently turned off on your iPhone, then the device will not be able to complete that action.

Fortunately you can enable MMS messaging on your iPhone so that you can send the pictures or videos that you want to share with your contacts. Our tutorial below will show you where to find that setting on your iPhone 7, plus show you a couple of tips and things to try if you are still having difficulties after enabling it.

 

How to Enable MMS Messaging on Your iPhone 7 So That You Can Open the Camera App in Text Messages

The steps in this article were performed on an iPhone 7 Plus in iOS 10.3.1. These steps will also work if your camera icon is grayed out on other iPhone models running versions of iOS 7 or higher. Sending MMS messages is a little different than sending a standard text message. Using the MMS messaging feature on your iPhone requires data, so sending a picture to someone in a text message or iMessage will count against your monthly data cap if you are on a cellular network.

Step 1: Open the Settings menu.

open the iphone 7 settings menu

 

 

Step 2: Scroll down and tap the Messages option.

open the messages app

 

 

Step 3: Tap the button to the right of MMS Messaging to turn it on. You will know that the setting is turned on when there is green shading around the button. MMS messaging is enabled in the picture below.

how to enable the mms messaging feature on the iphone 7

 

 

If you go to the Messages app and the camera icon still isn’t working, then you might need to force close and restart the app. You can do this by pressing the Home button twice, then finding the Messages app card and swiping it to the top of the screen.

why is the camera icon not working in the messages app on my iphone 7

 

You can then re-launch the Messages app and you should be able to use the camera feature.

 

Additional Tips

If your camera icon is still grayed out or unusable, then there are a couple of other things that you can try.

  • Restart the iPhone. You can do this by holding down the Power button, then sliding the Power button to the right. Wait about 30 seconds, then press and hold the Power button to turn the iPhone back on.
  • Confirm that iMessage is enabled on your iPhone by going to Settings > Messages and ensuring that the iMessage button is turned on.
  • Contact your cellular provider to very that you have an active data plan on your iPhone’s account, or that there are not any problems with your account.

 

Are you curious about the yellow battery icon that seems to appear on your iPhone from time to time? Find out more about the iPhone’s yellow battery icon to see why it happens, and what benefits it provides.