When the Windows key stops working, shortcuts like Windows + E, Windows + D, and the Start menu itself stop responding, which is frustrating. Most of the time the key isn’t broken; it’s been locked on purpose by a keyboard feature designed for gaming, or disabled by a setting. This guide shows how to unlock it, from the one-second fix to registry and policy checks, on Windows 10 and Windows 11.
Quick Answer
Press Fn + Windows key, or look for a Win Lock key (often marked with a padlock or on F6, F12, or near the right Ctrl) and press it. If your keyboard has a Game Mode switch or light, turn it off. If that doesn’t help, check the keyboard’s software and the registry settings below.

1. Toggle the Win Lock Key
Many keyboards can disable the Windows key so you don’t accidentally minimize a game. Common combinations:
- Fn + Windows key (very common on laptops and gaming keyboards)
- Fn + F6 or Fn + F12 (look for a small padlock or Windows icon on the key)
- A dedicated Win Lock or Game Mode key or switch, often near the top-right
- Fn + Alt, Fn + Esc on some models
Check your keyboard’s manual or the manufacturer’s support site for the exact key. After pressing it, test with Windows + E.
2. Turn Off Game Mode in Keyboard Software
Gaming keyboards often come with a companion app that can disable the Windows key in a “game mode” profile, sometimes automatically when a game launches.
- Open your keyboard or peripheral app from the system tray or Start menu.
- Look for Game Mode, Windows key lock, or Disable Windows key settings.
- Turn them off, or check whether a game-specific profile is active.
Windows’ own Game Mode (Settings > Gaming > Game Mode) does not disable the Windows key.
3. Rule Out a Hardware Problem
- Press the Windows key alone and watch for the Start menu. If nothing happens, open the On-Screen Keyboard (click Start and search for “On-Screen Keyboard”) and click its Windows key. If that works, the problem is the physical keyboard or its settings.
- Try another keyboard, or unplug a wireless receiver and reconnect it.
- Clean around the key; debris can stop it from registering.
4. Restart File Explorer
If the key registers but the Start menu doesn’t open, Explorer may be stuck.
- Press Ctrl + Shift + Esc to open Task Manager.
- Find Windows Explorer, right-click it, and choose Restart.
5. Check the Registry for a Disabled Windows Key
Some tweaks and tools disable the Windows key through the registry. Back up the registry first (File > Export in Registry Editor).
Scancode Map (disables the key at the hardware level)
- Click the Start button, type regedit, and open Registry Editor. Click Yes.
- Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout.
- If you see a value named Scancode Map and you didn’t create it deliberately to remap keys, right-click it and choose Delete.
- Restart the PC.
NoWinKeys policy (disables Windows key shortcuts)
- In Registry Editor, go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer.
- If NoWinKeys exists and is set to 1, delete it (or set it to 0).
- Sign out and back in.
On Pro editions, the same setting is in Group Policy: User Configuration > Administrative Templates > Windows Components > File Explorer > Turn off Windows Key hotkeys. Set it to Not Configured. On work PCs, IT may have enabled this on purpose.
6. Check Key Remapping Tools
Utilities such as Microsoft PowerToys’ Keyboard Manager or other remapping apps can reassign or disable the Windows key. Open the tool and remove any mapping for the Windows key, or close the app and test again.
7. Check Filter Keys and Other Accessibility Settings
Go to Settings > Accessibility > Keyboard (Windows 11) or Settings > Ease of Access > Keyboard (Windows 10) and turn off Filter keys and Sticky keys if they’re on, since they can make keys appear unresponsive.
Frequently Asked Questions
Why would my keyboard lock the Windows key?
To prevent accidentally leaving a full-screen game. It’s a feature, not a fault, and it’s easy to toggle by mistake.
Can I open Start without the Windows key?
Yes. Press Ctrl + Esc or click the Start button.
The key works but some Windows shortcuts don’t. Why?
Specific shortcuts can be taken over by apps (for example, screen recorders or remapping tools). Close background apps one at a time to find the culprit.
Summary
- Press Fn + Windows key or the keyboard’s Win Lock key.
- Turn off Game Mode in your keyboard software.
- Restart Windows Explorer.
- Remove Scancode Map or NoWinKeys in the registry if a tweak disabled the key.

Kermit Matthews runs Live2Tech from just outside Philadelphia. He started on a university help desk, spent years as the IT person for small businesses, and has been writing tech guides full time since 2020. Each guide is checked on a device he owns, and re-checked when a menu moves. More about Kermit.