Why You Can’t Create a New Snapchat Account: Solutions

Having trouble creating a new Snapchat account? Don’t worry; you’re not alone. Luckily, there’s a straightforward process to help you resolve this issue. By the end of this article, you should be able to navigate through any obstacles and be on your way to snapping in no time!

Step by Step Tutorial: Resolving Issues with Creating a New Snapchat Account

Before we dive into the steps, it’s essential to understand that resolving issues with creating a new Snapchat account is usually a matter of identifying the cause of the problem. It could be anything from a technical glitch to user error. The following steps will guide you through a series of checks and fixes.

Step 1: Check your internet connection

Ensure that your device is connected to a stable internet connection.

Sometimes, a poor internet connection can be the culprit behind your inability to create a new Snapchat account. Make sure you’re connected to Wi-Fi or have a strong mobile data signal. If you’re on public Wi-Fi, try switching to a personal network or mobile data as public networks can sometimes be unreliable.

Step 2: Update the Snapchat app

Make sure you have the latest version of the Snapchat app installed on your device.

Outdated apps can lead to functionality issues. Check your app store for any updates available for Snapchat and install them. Developers frequently release updates to fix bugs and improve app performance, so staying up-to-date is crucial.

Step 3: Restart your device

Sometimes, simply restarting your device can resolve unexpected glitches.

If you’ve been using your device for an extended period, it can start to slow down or encounter errors. A quick restart can clear the memory and refresh your system, potentially solving your Snapchat issue.

Step 4: Clear Cache and Data

Clear the cache and data for the Snapchat app in your device’s settings.

Caches store temporary data to help apps load faster, but over time they can become cluttered and cause issues. Clearing the cache and data can give the app a fresh start, potentially resolving your problem. Remember that clearing data will log you out of Snapchat, so you’ll need to log back in.

Step 5: Contact Snapchat Support

If all else fails, reach out to Snapchat Support for assistance.

Sometimes the issue might be beyond what you can fix on your own. Snapchat Support can provide personalized assistance and help you get to the bottom of why you can’t create a new account.

After completing these steps, you should be able to successfully create a new Snapchat account. If for some reason you still can’t, you may need to explore further troubleshooting options or wait for a potential Snapchat server issue to be resolved.

Tips for Creating a New Snapchat Account

  • Make sure you meet the age requirement for creating a Snapchat account, which is 13 years old.
  • Use a unique email address that has not been associated with another Snapchat account.
  • Choose a strong password to secure your account and prevent unauthorized access.
  • Verify your phone number if prompted, as this can help with account recovery in the future.
  • Be patient. Sometimes server issues can prevent account creation, and these are usually resolved quickly by the Snapchat team.

Frequently Asked Questions

Why does Snapchat say my email is already in use?

This message means that there is already an account associated with that email address. Try using a different email or recovering the account linked to that email if it’s yours.

Can I create a new Snapchat account with the same phone number?

You can, but you’ll need to delete the old account associated with that number first or change the number on the old account.

Why is Snapchat not sending me a verification code?

Check your spam or junk folder, and ensure you entered the correct phone number. If the problem persists, try again after some time or contact support.

How long do I have to wait to make a new Snapchat account after being banned?

The duration of a Snapchat ban varies. Some bans are temporary, while others may be permanent. You’ll need to wait until the ban is lifted before creating a new account.

Can I create multiple Snapchat accounts with different email addresses?

Yes, you can have multiple accounts as long as they’re each associated with a unique email address and meet Snapchat’s terms of service.


  1. Check your internet connection.
  2. Update the Snapchat app.
  3. Restart your device.
  4. Clear Cache and Data.
  5. Contact Snapchat Support.


Creating a new Snapchat account should be a breeze, but sometimes unexpected hiccups can occur. Whether it’s a glitchy app, a connectivity issue, or a ban, there are several reasons why you might struggle with account creation. By following the step-by-step tutorial above, you should be able to identify and resolve most problems. If you find that you’re still unable to create an account after trying these solutions, remember that patience and persistence are key. Sometimes issues resolve themselves with time, especially if they are on Snapchat’s end. And if all else fails, reaching out to Snapchat Support can provide you with the help you need to get back to snapping and sharing your life with friends and family. Remember, creating a new Snapchat account should be fun and exciting, so don’t let the technical difficulties discourage you. Keep at it, and you’ll be enjoying the app in no time!