Why Slack Might Not Make a Notification Sound and Solutions

Slack is a great tool for team communication, but it can be frustrating when you’re expecting an important message and don’t hear a notification sound. Don’t worry, there might be a simple fix. In this article, we’ll guide you through troubleshooting steps to ensure you never miss a message again.

Step by Step Tutorial: Fixing Slack Notification Sounds

Before we dive into the nitty-gritty, it’s important to understand that Slack relies on a few settings to trigger notification sounds. By following these steps, we’ll check each setting to make sure everything is configured correctly.

Step 1: Check Slack’s Notification Settings

Make sure your Slack notification settings are turned on.
Notification settings are the backbone of Slack’s alert system. If these are not configured correctly, you won’t hear a peep.

Step 2: Verify Your Device’s Volume and Sound Settings

Ensure that your device’s volume is up and that the sound is not muted.
Sometimes the simplest solutions are the most effective. It’s easy to overlook your device’s basic sound settings.

Step 3: Update Slack to the Latest Version

Slack often releases updates that fix bugs, including notification issues.
Running outdated software can lead to a host of problems, not just with notifications.

Step 4: Check for Do Not Disturb Settings

Make sure that Do Not Disturb mode is not enabled on Slack or your device.
Do Not Disturb mode is great when you need some focus time, but it will silence notifications.

Step 5: Reinstall Slack

If all else fails, try reinstalling Slack on your device.
Reinstalling the app can resolve issues caused by corrupted files or glitches.

After completing these steps, your Slack notifications should be back up and ringing loud and clear. Remember to test your notifications after each step to see if the issue has been resolved.

Tips: Maximizing Slack Notification Efficiency

  • Customize your notification preferences for each Slack channel to avoid overwhelming alerts.
  • Use the mute function for channels that are not a priority to minimize distractions.
  • Consider setting up keyword notifications to alert you when specific terms are mentioned.
  • Regularly check for updates to ensure you have the latest features and bug fixes.
  • If you’re using Slack on multiple devices, make sure your notification settings are synchronized.

Frequently Asked Questions

Why am I not receiving Slack notifications on my phone?

Your mobile device settings might be preventing Slack notifications. Check your phone’s notification settings and make sure Slack is allowed to send alerts.

Can I set different notification sounds for different channels?

Yes, Slack allows you to customize notification sounds for each channel. Go to the channel’s settings and select a unique sound.

What should I do if Slack notifications are delayed?

Check your internet connection, as a poor connection can cause delays. If that’s not the issue, try restarting the app or your device.

Is it possible to receive Slack notifications when I’m not actively using the app?

Absolutely, Slack can send notifications even when the app is running in the background or when your device is locked.

How do I turn off Slack notification sounds during meetings?

You can enable Do Not Disturb mode on Slack, or set up a status that automatically mutes notifications during scheduled meeting times.


  1. Check Slack’s Notification Settings
  2. Verify Your Device’s Volume and Sound Settings
  3. Update Slack to the Latest Version
  4. Check for Do Not Disturb Settings
  5. Reinstall Slack


So there you have it! By following the steps and tips outlined in this article, you should now be well-equipped to tackle any Slack notification sound issues head-on. Remember, technology can be fickle, and there’s no one-size-fits-all solution. If you’ve tried everything and still find yourself in a silent standoff with Slack, don’t hesitate to reach out to Slack’s support team for assistance. They’re there to help you get back to seamless communication with your team. And who knows, maybe it’s just a sign you need a short break from the pings and dings of constant connectivity. Either way, armed with this knowledge, you’re now a Slack notification troubleshooting pro!