How to Reset Google Fiber: A Step-by-Step Guide

Resetting Google Fiber can be a breeze if you know the right steps to take. In essence, you’ll need to locate the Network Box, find the reset button, press and hold it, wait for the light to change color, and then let the system reboot. After reading this article, you should be able to reset your Google Fiber connection and get back to your high-speed internet browsing in no time.

Step by Step Tutorial on How to Reset Google Fiber

Sometimes, your Google Fiber connection may act up, and a simple reset is all it needs to get back on track. Follow these steps to reset your Google Fiber Network Box and restore your internet connection.

Step 1: Locate the Google Fiber Network Box

Find the Google Fiber Network Box in your home – it’s usually a square device with a light at the front.

The Network Box is the heart of your Google Fiber system. It is responsible for providing the internet to your home and connecting all your devices. Make sure it’s easily accessible and that you have enough light to see the back panel where the reset button is located.

Step 2: Find the Reset Button

Look at the back of the Network Box for a small, recessed button labeled ‘Reset.’

The reset button is usually small to prevent accidental resets. You might need a paperclip or a similar pointed object to press it because it’s recessed to prevent unintentional presses.

Step 3: Press and Hold the Reset Button

Use the paperclip to press and hold the reset button for about 10 seconds.

Pressing and holding the reset button for a full 10 seconds is crucial. If you release it too soon, the reset might not initiate, and you’ll have to start over.

Step 4: Wait for the Light to Change Color

Release the reset button when the light on the front of the Network Box turns red.

The color change is an indication that the device is resetting. The red light means the Network Box is restarting and clearing its current configuration.

Step 5: Let the System Reboot

Give the Network Box a few minutes to reboot. The light will turn blue when it’s ready.

Rebooting can take a few minutes as the system restores its default settings. Patience is key here – interrupting the process could cause more issues.

After completing the reset, your Google Fiber connection should be restored to its default settings. Any personalized configurations would be erased, and you’ll need to set them up again if necessary. The blue light signifies that everything is up and running as it should be.

Tips for Resetting Google Fiber

Here are some handy tips to ensure a smooth reset process:

  • Always use a paperclip or a similar tool to press the reset button to avoid damaging it.
  • Don’t reset the Network Box too often as it could lead to more technical issues.
  • Ensure the Network Box is plugged in and has power throughout the reset process.
  • After resetting, you may need to reconnect your devices to the network as the Wi-Fi name and password will revert to the default settings.
  • If the problem persists after a reset, contact Google Fiber customer support for further assistance.

Frequently Asked Questions

What if the light doesn’t turn red when I press the reset button?

If the light doesn’t change color, ensure you’re pressing the reset button firmly and holding it down for the full 10 seconds.

Will I lose my personalized settings after a reset?

Yes, a reset will erase all personalized settings, and you’ll need to set them up again.

How often should I reset my Google Fiber Network Box?

You should only reset the Network Box if you’re experiencing issues with your internet connection that can’t be resolved otherwise.

Can I reset Google Fiber from my computer or phone?

No, the reset must be done on the Network Box itself by physically pressing the reset button.

What do I do if my connection isn’t restored after a reset?

If the reset doesn’t fix the issue, it’s best to reach out to Google Fiber customer support for help.


  1. Locate the Google Fiber Network Box.
  2. Find the Reset Button on the back.
  3. Press and Hold the Reset Button for 10 seconds.
  4. Wait for the Light to Change Color to red.
  5. Let the System Reboot until the light turns blue.


Resetting your Google Fiber shouldn’t be a daunting task. By following the simple steps outlined in this article, you can quickly restore your internet connection and get back to enjoying high-speed browsing. Remember, resetting your Network Box should be a last resort – it’s not something you should do regularly. If you do need to reset, ensure you’re prepared to set up your personalized configurations again. And if you’re ever in doubt or the issue persists, don’t hesitate to reach out to the professionals at Google Fiber customer support. They’re there to ensure you make the most of your internet service. Happy browsing!