How to Clear Zoom Cache: A Step-by-Step Guide

Clearing your Zoom cache can improve the performance of the app and free up space on your device. It’s a simple process that involves accessing your device’s settings and removing temporary files stored by Zoom. After completing these steps, you’ll notice that Zoom runs more smoothly and any issues with the app might be resolved.

Step by Step Tutorial on How to Clear Zoom Cache

Before we dive into the steps to clear your Zoom cache, let’s understand why this is important. Clearing the cache removes temporary files that may be causing problems with the app’s performance or taking up unnecessary space on your device.

Step 1: Open your device’s settings

Navigate to your device’s settings where you can manage your apps.

In most devices, you can find the settings icon on your home screen or app drawer. It usually looks like a gear or a set of tools.

Step 2: Locate the Zoom app in your settings

Scroll through your list of apps until you find Zoom.
Once you find Zoom, tap on it to access more options.

Step 3: Tap on ‘Storage’

In the app’s settings, you’ll find an option for ‘Storage’ which is where the cache is stored.

The ‘Storage’ option may be labeled differently depending on your device. It could also be found under ‘App info’ or ‘Manage Storage’.

Step 4: Select ‘Clear Cache’

You will see an option to ‘Clear Cache’. Tap on this to remove the temporary files.

After selecting ‘Clear Cache’, your device may ask for confirmation. Go ahead and confirm to complete the process.

After you’ve cleared the Zoom cache, the app should run more smoothly and you may have more available space on your device. It’s a good idea to do this regularly, especially if you use Zoom often.

Tips for Clearing Zoom Cache

  • Close the Zoom app before clearing the cache to ensure that all temporary files are removed.
  • Clearing the cache will not delete your Zoom account or any saved meetings.
  • If you’re experiencing issues with Zoom, clearing the cache can often resolve these problems.
  • If your device is running low on storage, clearing the cache can help free up space.
  • Repeat this process every few weeks to keep Zoom running optimally.

Frequently Asked Questions

Will clearing the Zoom cache delete my account?

No, clearing the cache will not delete your Zoom account or any important data.

How often should I clear my Zoom cache?

It’s a good idea to clear your Zoom cache every few weeks, especially if you use the app frequently.

Can clearing the cache resolve issues with Zoom?

Yes, clearing the cache can often resolve performance issues with the Zoom app.

Is it safe to clear my Zoom cache?

Absolutely, clearing the cache is a routine maintenance task that is safe and can improve the app’s performance.

Do I need to clear the cache on all my devices?

If you use Zoom on multiple devices, it’s a good idea to clear the cache on each one to ensure optimal performance.


  1. Open settings on your device
  2. Locate the Zoom app
  3. Tap on ‘Storage’
  4. Select ‘Clear Cache’


Clearing your Zoom cache is a quick and easy way to enhance the performance of the app and free up storage on your device. By following the simple steps outlined in this article, you can ensure that Zoom runs smoothly and efficiently. Remember to close the app before clearing the cache and to repeat the process every few weeks for the best results. Additionally, keep in mind that clearing the cache is a safe and effective way to resolve any issues you may be experiencing with Zoom. So the next time you notice Zoom lagging or acting up, give this a try – your app (and device) will thank you!