IOS 16.5 Face ID Not Working? Here’s How to Fix It

Are you having trouble with your iPhone’s Face ID after updating to iOS 16.5? Don’t worry, you’re not alone. In this article, we’ll walk through some simple troubleshooting steps to get your Face ID working again.

Step by Step Tutorial: Fixing iOS 16.5 Face ID Issues

Before you panic, let’s try a few things to see if we can get that Face ID back on track.

Step 1: Check for Updates

Make sure your iPhone is running the latest version of iOS.

Sometimes, the problem can be as simple as not having the latest software. Apple frequently releases updates to fix bugs and improve performance.

Step 2: Restart Your iPhone

Turn your iPhone off and then back on again.

It’s a classic for a reason – restarting your device can often resolve temporary glitches, including Face ID issues.

Step 3: Check Your Face ID Settings

Go to Settings > Face ID & Passcode to ensure that Face ID is set up correctly.

Make sure that all the Face ID features you want to use are toggled on. You might also want to set up an alternate appearance if you haven’t already.

Step 4: Clean the TrueDepth Camera

Gently wipe the front camera area on your iPhone.

Sometimes, a dirty camera lens can interfere with Face ID. Use a soft, lint-free cloth to clean the area around the TrueDepth camera.

Step 5: Reset Face ID

If all else fails, reset Face ID by going to Settings > Face ID & Passcode > Reset Face ID.

This will remove all the existing facial data and allow you to set up Face ID as if it were brand new.

After completing these steps, your Face ID should be working correctly. If not, there might be a more significant issue at play, and you may need to contact Apple Support or visit an Apple Store.

Tips for Maintaining iOS 16.5 Face ID Functionality

  • Keep your iPhone’s software up to date to avoid potential bugs.
  • Regularly restart your device to keep it running smoothly.
  • Clean the TrueDepth camera lens to ensure it can recognize your face.
  • Set up an alternate appearance in Face ID settings if you often change your look.
  • Be mindful of the angle and distance when using Face ID – it works best when the device is arm’s length away and facing you directly.

Frequently Asked Questions

What can cause Face ID to stop working?

Face ID can be affected by numerous factors including software glitches, a dirty camera lens, or incorrect settings.

Can I still use my iPhone if Face ID doesn’t work?

Absolutely, you can always use your passcode to unlock your iPhone and authenticate purchases or passwords.

Will resetting Face ID erase my data?

No, resetting Face ID will only erase the facial recognition data. Your other iPhone data will remain intact.

Can Face ID work with a mask on?

With iOS updates, Face ID has improved to work with masks, but it’s not guaranteed to work in all conditions.

Is there a way to improve Face ID recognition?

Yes, ensure your Face ID settings include an alternate appearance, and try to use Face ID within the optimal distance and angle.


  1. Check for updates.
  2. Restart your iPhone.
  3. Verify Face ID settings.
  4. Clean the TrueDepth camera.
  5. Reset Face ID.


Face ID is a convenient and secure way to unlock your iPhone, make payments, and sign into apps. However, it can be frustrating when it stops working after an update like iOS 16.5. By following the steps outlined above, you should be able to troubleshoot and resolve most Face ID issues. Remember to keep your phone’s software up to date, regularly restart your device, and keep the camera clean for the best performance. If you’ve tried these suggestions and still have issues with Face ID, it may be time to contact Apple Support. They can provide additional assistance and ensure that your iPhone’s Face ID feature is functioning properly. Remember, technology isn’t perfect, but there’s almost always a solution to the problem!