Adding users to Google My Business is a straightforward process that allows you to manage who has access to your business listing. This article will give you a quick rundown on how to do it, followed by a detailed step-by-step tutorial.
Step by Step Tutorial on How to Add Users to Google My Business
Before we dive into the steps, know that adding users to your Google My Business account can help you delegate responsibilities and manage your listing more efficiently. Let’s get started!
Step 1: Sign in to Google My Business
Start by signing in to your Google My Business account.
Once you’re in, make sure that you are on the correct business listing if you manage multiple businesses.
Step 2: Open the Users Section
Click on the "Users" icon, usually located on the left-hand side menu.
This will open a new window where you can see current users and add new ones.
Step 3: Invite New Users
Click on the "Invite new users" icon, which looks like a plus sign next to a person’s silhouette.
You will need the email address of the person you want to add to your account.
Step 4: Select User Role
Choose the role for the new user: Owner, Manager, or Site Manager.
Each role has different levels of access, so choose wisely based on the level of control you want the new user to have.
Step 5: Send the Invitation
Click "Invite" to send an email to the new user.
The user will need to accept the invitation before they can access your Google My Business account.
After you complete these steps, the new user will receive an email with the invitation to join your Google My Business listing. They must accept the invitation to be added as a user.
Tips for Adding Users to Google My Business
- Always double-check the email address before sending an invitation.
- Consider the level of access you want each user to have; don’t give more access than necessary.
- Keep a record of who has access and review it regularly.
- If someone no longer needs access, remove them promptly.
- Communicate with new users about their roles and responsibilities.
Frequently Asked Questions
What is Google My Business?
Google My Business is a free tool that allows businesses to manage their online presence across Google, including search and maps.
Can I add multiple users at once?
No, you must add users one at a time.
What’s the difference between an Owner and a Manager role?
An Owner has full access to all features, while a Manager has limited access, and a Site Manager has even more restrictions.
Can I change a user’s role after I’ve added them?
Yes, you can change a user’s role at any time by going back to the Users section.
What should I do if a user doesn’t accept the invitation?
You can resend the invitation or contact the user to make sure they received the email.
Summary
- Sign in to Google My Business
- Open the Users Section
- Invite New Users
- Select User Role
- Send the Invitation
Conclusion
Adding users to Google My Business is a valuable way to spread out the workload of managing your business listing. By following these simple steps, you can ensure that your team members have the appropriate access to contribute to maintaining an up-to-date and accurate listing. Remember, it’s crucial to select the correct user role to maintain control over your business information. After you’ve added users and they’ve accepted the invitation, they can begin to assist with responding to reviews, updating business hours, and posting updates to your listing. So take a moment to review your business’s needs and consider who might be a valuable addition to your Google My Business management team.
Kermit Matthews is a freelance writer based in Philadelphia, Pennsylvania with more than a decade of experience writing technology guides. He has a Bachelor’s and Master’s degree in Computer Science and has spent much of his professional career in IT management.
He specializes in writing content about iPhones, Android devices, Microsoft Office, and many other popular applications and devices.