Cannot Connect to App Store? Here’s How to Fix It

Have you ever experienced that moment of frustration when you try to open the App Store on your device, and it just won’t connect? Fear not, because this happens to the best of us. Luckily, it’s usually a problem that can be fixed with a few quick steps. In this article, we’ll walk you through the process of getting back to browsing and downloading your favorite apps in no time.

Step by Step Tutorial to Fix ‘Cannot Connect to App Store’

Before we dive into the steps, let’s get an understanding of what we’re going to do. We’ll be checking your internet connection, making sure your date and time settings are correct, and resetting your device’s network settings. These are common solutions to connection issues, and often one of them will do the trick.

Step 1: Check your internet connection

Make sure your device is connected to the internet.

If you’re on Wi-Fi, try moving closer to the router or switching to a different network. If you’re using cellular data, make sure you have a good signal, and data is turned on for the App Store in your device’s settings.

Step 2: Ensure your date and time settings are correct

Incorrect date and time settings can cause connection issues.

Go to your device’s settings and find the date and time options. Make sure they’re set to update automatically. If they’re already on automatic, try setting them manually to the correct date and time.

Step 3: Reset Network Settings

This will return all network settings to their factory defaults.

Head to your device’s settings, find the option for resetting network settings, and confirm that you want to reset them. Keep in mind this will also erase all saved Wi-Fi passwords, so you’ll have to enter those again.

After completing these steps, you should be able to connect to the App Store again. Your device will have a fresh start with network connections, which often resolves any issues that were preventing access to the App Store.

Tips for ‘Cannot Connect to App Store’

  • Ensure that your device’s operating system is up to date, as outdated software can lead to connection issues.
  • If you’re using a VPN, try disabling it and then accessing the App Store, as VPNs can sometimes interfere with the connection.
  • Check if the App Store is down for everyone by looking for outage reports online.
  • Make sure you have not restricted App Store access in your device’s parental controls or screen time settings.
  • Restart your device. Sometimes, a simple restart can fix unexpected glitches that may be causing connection problems.

Frequently Asked Questions

Why do I keep getting ‘Cannot Connect to App Store’ error?

This error message can be due to various reasons like network issues, incorrect settings, or App Store outages.

Can this problem occur even with a good internet connection?

Yes, the App Store may fail to connect due to reasons other than just your internet connection, such as system updates or server outages.

Will resetting network settings delete any of my personal data?

No, it will only erase your saved Wi-Fi networks and passwords, VPN settings, and cellular settings.

Is there a way to check if the problem is with my device or the App Store itself?

Yes, you can check online for any reports of App Store outages or try accessing the App Store from a different device.

How often does the App Store experience connection issues?

It’s not very common, but like all online services, the App Store can have occasional downtime or connectivity problems.


  1. Check your internet connection.
  2. Ensure your date and time settings are correct.
  3. Reset Network Settings.


Encountering the ‘Cannot Connect to App Store’ error can be a minor setback, but as we’ve seen, it’s usually something you can fix on your own with a few simple steps. Remember to check your internet connection first, as this is the most common culprit. If that’s not the issue, double-check your date and time settings and consider doing a network settings reset if all else fails.

It’s also a good idea to keep your device’s software up to date to prevent any future connectivity issues. If you’ve tried all of these steps and you’re still having trouble, it could be a problem with the App Store servers, in which case all you can do is wait it out.

In the meantime, why not take a break from the digital world? Sometimes, our devices could use a rest, and quite frankly, so could we. When the App Store is back up and running, it will be there waiting for you with all the apps and updates you need.