How to Port Out of Google Fi: A Step-by-Step Guide

Looking to move on from Google Fi to another carrier? No worries! Porting out of Google Fi is a pretty straightforward process. You’ll need to get your account information from Google Fi, contact your new carrier to initiate the port, and then wait for the process to complete. It’s that simple! Now, let’s dive into the details.

Step by Step Tutorial: How to Port Out of Google Fi

Before we get started, know that the steps below will guide you on how to seamlessly transfer your number from Google Fi to a new carrier of your choice.

Step 1: Gather your Google Fi account information

Before you can port out, you’ll need your account number and PIN from Google Fi.

Your account number can be found on your billing statement or by contacting Google Fi support. Your PIN is the same number you use to access your voicemail. It’s essential to have this information handy when you contact your new carrier, as they will need it to process the transfer.

Step 2: Contact your new carrier

Reach out to your new carrier and let them know you’d like to transfer your phone number from Google Fi.

You’ll provide them with your account number and PIN from Google Fi, and they’ll use that to initiate the porting process. It’s crucial to not cancel your Google Fi service yet – wait until the port is complete to ensure you don’t lose your number.

Step 3: Wait for the port to complete

The porting process can take anywhere from a few hours to a few days.

During this time, your service with Google Fi will continue to work. Once the port is complete, your Google Fi service will automatically cancel, and your new carrier will take over. You’ll receive notifications from both Google Fi and your new carrier once the transfer is successful.

After completing these steps, your phone number will successfully be transferred to your new carrier. Remember, don’t cancel your Google Fi service before the port is complete, or you risk losing your number.

Tips: How to Port Out of Google Fi Successfully

  • Ensure your Google Fi account is in good standing before initiating the port.
  • Double-check your account number and PIN to avoid delays in the porting process.
  • Notify your new carrier if you have any Google Fi services linked to your number, like Google Voice.
  • Keep your phone charged and on during the porting process to receive important updates.
  • Be patient. Porting can take time, and rushing the process can cause issues.

Frequently Asked Questions

What happens if I cancel my Google Fi service before porting out?

If you cancel your service before the port is complete, you may lose your phone number. Always wait until the new carrier confirms the transfer.

Can I keep my Google Fi phone and use it with my new carrier?

Yes, if your phone is unlocked, you can use it with your new carrier. Check with your new carrier to confirm compatibility.

How long does the porting process take?

The process can take a few hours to a few days, depending on various factors like carrier response time and accuracy of the provided information.

Will I experience service interruptions while porting out?

You may experience brief interruptions, but your Google Fi service should work until the transfer is complete.

Can I port out if I have a balance due on my Google Fi account?

You should settle any outstanding balances before porting out to avoid complications during the process.


  1. Gather your Google Fi account information.
  2. Contact your new carrier to initiate the port.
  3. Wait for the port to complete.


Porting out of Google Fi is a process that requires a bit of preparation and patience, but it’s nothing to be intimidated by. Just make sure you have your account information ready, contact your new carrier with the details, and wait for the transfer to go through. Keep in mind the tips provided to ensure a smooth transition, and remember to take care of any outstanding balances with Google Fi before you make the move. With this guide, you’re well on your way to switching carriers without any hiccups. Happy porting!