How to Fix Grey Screen on Windows 11: A Step-by-Step Guide

Fixing the Grey Screen on Windows 11

Don’t you just hate it when your computer screen turns grey out of nowhere? Frustrating, right? The good news is that fixing the grey screen on Windows 11 is pretty straightforward. This guide walks you through simple steps to get your screen back to normal. By the end, you’ll know how to troubleshoot and fix the problem, ensuring your computer is back in tip-top shape.

Step-by-Step Tutorial on Fixing the Grey Screen on Windows 11

We’ll go through the main steps needed to fix the grey screen issue on your Windows 11 device. Follow along, and you’ll have your screen up and running in no time.

Step 1: Restart Your Computer

Restart your computer to reset any temporary issues causing the grey screen.

Sometimes, a simple restart can fix a lot of problems, including the grey screen on Windows 11. By restarting your computer, you’re giving it a chance to reset any minor glitches.

Step 2: Boot in Safe Mode

Boot into Safe Mode to troubleshoot without interference from additional programs.

Safe Mode starts Windows in a basic state, using a limited set of files and drivers. This can help you determine if the issue is with default settings and basic drivers, or something more complex.

Step 3: Update Graphics Drivers

Update your graphics drivers to ensure they’re not causing the issue.

Outdated or corrupted graphics drivers can often cause display issues. By updating these drivers, you may resolve the grey screen problem. You can do this through the Device Manager.

Step 4: Check for Windows Updates

Check for and install any available Windows updates.

Sometimes bugs are fixed through Windows updates. Make sure your system is up-to-date by checking for any pending updates in the Settings menu under Windows Update.

Step 5: Perform a System Restore

Use System Restore to revert your computer to a previous point before the grey screen appeared.

System Restore can help you roll back your system files and settings to a point where everything was working fine. This can undo any recent changes that might have caused the grey screen.

After completing these steps, your screen should return to normal. If the issue persists, there may be a deeper hardware problem that requires professional help.

Tips for Fixing the Grey Screen on Windows 11

  • Keep your drivers up-to-date to prevent future grey screen issues.
  • Regularly check for Windows updates to stay on top of bug fixes and improvements.
  • Use Safe Mode as a diagnostic tool when troubleshooting display problems.
  • Create regular System Restore points so you can easily revert to a previous state if something goes wrong.
  • Make sure your hardware connections (like cables and monitors) are secure and functional.

Frequently Asked Questions

Why does my screen turn grey on Windows 11?

A grey screen can be caused by various issues, such as driver problems, system bugs, or hardware malfunctions.

How do I update my graphics drivers?

You can update graphics drivers through the Device Manager. Right-click on the Start button, select Device Manager, find your display adapter, right-click it, and choose "Update driver."

What if my computer won’t boot into Safe Mode?

If you can’t boot into Safe Mode, you may need to use a Windows installation media to repair your system.

Can a grey screen damage my computer?

A grey screen itself doesn’t damage your computer, but the underlying issue causing it should be addressed to prevent further problems.

What should I do if none of the steps work?

If none of the steps fix the grey screen, it might be a hardware issue. Consider seeking help from a professional technician.


  1. Restart your computer.
  2. Boot into Safe Mode.
  3. Update graphics drivers.
  4. Check for Windows updates.
  5. Perform a System Restore.


Fixing a grey screen on Windows 11 might seem daunting, but with these clear steps, you should be able to troubleshoot and resolve the issue. Ensuring that your drivers are up-to-date, your system has the latest updates, and making use of Safe Mode and System Restore can get you out of many tricky situations.

Remember, prevention is better than cure—regularly update your drivers and system, and keep those System Restore points handy. If you still face problems after trying all these steps, it might be time to consult a professional. With this guide, you’re well-equipped to tackle the grey screen issue head-on. For further reading, you can check out articles on Windows 11 troubleshooting or consult Microsoft’s official support resources.

Happy troubleshooting, and may your screen always be vibrant and free of grey!