A Lenovo laptop running Windows 10 can usually be reset with Windows’ built-in Reset this PC feature. Some Lenovo models also provide vendor recovery options. A reset can remove applications and, depending on the option selected, personal files, so back up anything important before beginning.
Reset from Windows Settings
- Connect the laptop to AC power and back up important files.
- Save the BitLocker or device-encryption recovery key if encryption is enabled.
- Open Settings > Update & Security > Recovery.
- Under Reset this PC, choose Get started.
- Select Keep my files or Remove everything based on your goal, and read the explanation carefully.
- Choose the available reinstall method and review the final summary before starting.
- Allow the laptop to restart and complete the reset without interrupting power.
“Keep my files” still removes software
The option is intended to preserve personal files while reinstalling Windows, but installed desktop applications and many settings are removed. Make a backup anyway. Do not treat the option as a substitute for having another copy of important data.
Use recovery mode if Windows will not start
Windows Recovery Environment can provide Reset this PC when the desktop is inaccessible. Some Lenovo systems also have a recovery button or vendor recovery environment. Use the instructions for the exact Lenovo model because recovery behavior varies.
Resetting is not always enough before selling
If the laptop is leaving your control, choose an appropriate data-removal process and verify that personal accounts and files are no longer accessible. Organization-owned devices should follow the employer’s disposal procedure.
Windows 10 standard support ended October 14, 2025. After recovery, install a supported operating system on eligible Lenovo hardware.
If the reset repeatedly fails, check drive health and Lenovo diagnostics before trying the same reset again. A failing SSD or other hardware problem can prevent recovery from completing successfully.
Kermit Matthews is a freelance writer based in Philadelphia, Pennsylvania with more than a decade of experience writing technology guides. He has a Bachelor’s and Master’s degree in Computer Science and has spent much of his professional career in IT management.
He specializes in writing content about iPhones, Android devices, Microsoft Office, and many other popular applications and devices.