How to Factory Reset Google Chromebook: A Step-by-Step Guide

Factory resetting a Google Chromebook is a straightforward process that involves a few simple steps. This reset will erase all data on the device and return it to its original factory settings, which can be useful if you’re selling your Chromebook or encountering persistent issues. The steps are easy to follow and can be completed in just a few minutes.

How to Factory Reset Google Chromebook

Factory resetting your Google Chromebook will wipe all personal data, settings, and installed apps, bringing your device back to its original state. Here are the steps to do it:

Step 1: Backup Important Data

Before you start, ensure you back up any data you want to keep.

It’s crucial to save your files to Google Drive or an external storage device. This way, you won’t lose any important documents, photos, or other data during the reset.

Step 2: Sign Out of Your Chromebook

Click on your profile picture at the bottom right of the screen and select "Sign out."

Signing out ensures that your Google account is disconnected from the device, which is necessary for the reset process.

Step 3: Open Settings

Click on the time at the bottom right, then click on the gear icon to open Settings.

This will take you to the main Settings menu, where you can access all device settings and options.

Step 4: Go to Advanced Settings

Scroll to the bottom of the Settings menu and click on "Advanced."

This will reveal additional settings, including the options needed for a factory reset.

Step 5: Find and Click "Reset Settings"

In the "Reset Settings" section, click on "Powerwash" and then click "Restart."

The "Powerwash" option is Google’s term for factory resetting the Chromebook. Clicking "Restart" will initiate the reset process.

Step 6: Confirm the Reset

A dialog box will appear asking you to confirm the reset. Click "Powerwash" and then "Continue."

Confirming the reset will start the process of wiping all data from your device and restoring it to factory settings.

After you complete these steps, your Chromebook will restart and begin the reset process. Once finished, it will be like new, ready for setup or a new owner.

Tips for Factory Resetting Google Chromebook

  • Make sure to back up all important files before starting the reset process.
  • Sign out of all accounts to ensure a smooth reset.
  • Note any Wi-Fi passwords or settings that you’ll need to re-enter after the reset.
  • If your Chromebook is managed by a school or organization, contact your administrator first.
  • Check for any system updates before resetting, as this could resolve some issues without needing a reset.

Frequently Asked Questions about Factory Resetting Google Chromebook

Will a factory reset delete all my files?

Yes, a factory reset will erase all data on the Chromebook. Make sure to back up important files first.

Can I cancel the reset once it starts?

No, once the factory reset starts, it cannot be undone. Ensure you’re ready before you proceed.

Do I need an internet connection to reset my Chromebook?

You don’t need an internet connection to start the reset, but you’ll need one to set up the device afterward.

Will resetting my Chromebook remove any malware?

Yes, a factory reset can remove malware, as it wipes all data and settings from the device.

Can I reset my Chromebook without signing out of my Google account?

No, you must sign out of your Google account before performing a factory reset.


  1. Backup Important Data
  2. Sign Out of Your Chromebook
  3. Open Settings
  4. Go to Advanced Settings
  5. Find and Click "Reset Settings"
  6. Confirm the Reset


Factory resetting a Google Chromebook is a useful method to restore your device to its original state. Whether you’re experiencing persistent issues, preparing to sell your device, or just want a fresh start, these steps will guide you through the process easily. Remember to back up your data, sign out of your accounts, and follow the steps carefully to ensure a smooth reset.

For further reading, explore Google’s official support page for more detailed instructions and troubleshooting tips. If you encounter any issues, seeking help from the community forums or contacting Google’s support team can provide additional assistance.

Taking the time to understand how to factory reset your Google Chromebook can save you from a lot of trouble down the road. It’s a valuable skill that ensures your device runs smoothly and securely. So, go ahead, give your Chromebook that fresh start it deserves!